Privacy Policy

Last Updated: 08 August 2025

At The True Stitch, your privacy is important to us. Whether you’re browsing our site or placing an order, we’re committed to keeping your information safe and being transparent about how we use it.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you shop at thetruestitch.com, we collect personal details you provide—like your name, address, email, phone number, and payment information—to process your order and deliver your products.

When you browse the site, we also automatically receive your device’s IP address to help us understand your browser and improve your shopping experience.

With your permission, we may also send you updates about new arrivals, exclusive offers, and The True Stitch news.

SECTION 2 – CONSENT

How do we get your consent?
When you provide personal information to complete a transaction, make a payment, or arrange delivery, you give us consent to use it for that specific purpose.

For anything else (like marketing), we’ll ask directly for your permission or give you a clear opt-out option.

How to withdraw your consent?
If you change your mind, you can withdraw your consent at any time by contacting us:
📞 +91 7011012124
📧 help.thetruestitch@gmail.com

SECTION 3 – DISCLOSURE

We may disclose your personal information only if required by law or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

We work with trusted third-party providers for payments, shipping, and store operations.

These providers only use your data to the extent needed to perform their services. Each has its own privacy policies—especially payment gateways—so we recommend reviewing them to understand how your data is handled.

If you proceed with a transaction involving a third-party service, your data may be subject to the laws where that service operates.

Once you leave thetruestitch.com or are redirected to a third-party platform, our Privacy Policy no longer applies.

SECTION 5 – SECURITY

We follow industry best practices to protect your personal information. Sensitive data like payment details is encrypted using SSL (Secure Socket Layer) technology and stored securely. While no method is 100% foolproof, we take extra steps to keep your data safe.

SECTION 6 – COOKIES

Yes, we use cookies—but only to improve your shopping experience.

Some examples include:

  • Session tracking to remember your cart

  • Visitor analytics to improve our store

  • Security cookies to keep your data safe

You can disable cookies in your browser settings, but this may affect site functionality.

SECTION 7 – AGE OF CONSENT

By using this site, you confirm that you’re at least the age of majority in your region or have given consent for a minor dependent to use the site under your supervision.

SECTION 8 – CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes take effect immediately once posted here.

If The True Stitch is ever merged or acquired, your information may be transferred to the new entity so we can continue serving you.

📧 Contact us anytime at: help.thetruestitch@gmail.com
📞 +91 7011012124